How long does it take to receive my order?

Once your order is placed, we process it within 1 to 3 business days (Monday to Friday). After processing, delivery typically takes 4 to 7 business days within the United States. Delivery times may vary depending on your location and the shipping carrier.

What shipping carrier do you use?

We use trusted delivery services like Fedex and USPS to ensure reliable shipping. Once your order ships, you'll receive an email with tracking information, including the carrier name and tracking number.

Is shipping free?

Yes. We offer free shipping on all orders within the United States. There are no hidden delivery fees or additional shipping charges.

Can I track my order?

Absolutely. As soon as your order has been shipped, you will receive a tracking email with your tracking number and carrier details. You can use this information to follow your package until it arrives.

Can I cancel my order after placing it?

Yes, you can cancel your order before it is shipped. If you need to cancel, contact us as soon as possible at info@minsaw.com. Once the order has been dispatched, you may still return it following our Return Policy.

What is your return policy?

We accept returns within 30 days of delivery. To be eligible, items must be unused, in original condition, and returned in their original packaging. To see how our returns work check out our Return Policy.

How long does it take to receive a refund?

Once we receive and inspect your return, your refund will be processed within 14 business days. The refund will be issued to your original method of payment. You will receive an email confirmation once the refund has been completed.

Where can I find your full return and shipping policies?

You can view our full policies using the links below:

Contact Us:

Address:

4840 Maidu, NV 89523, Reno, Nevada, NV 89523, United States

Entity ID: E38636612024-2 

Customer Service Hours:

9:00 AM – 5:00 PM (EST)

We will do our best to respond to your email within 24 hours.